Posted on 04/20/2017

Loss Prevention Agent - Houston Rack

Nordstrom - Houston, TX

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Job Description

We are currently accepting applications for the following locations:

 

 

 

 

 

 

 

* Centre at Post Oak Rack

 

 

 

* Village Plaza at Bunker Hill Rack

 

 

 

Nordstrom Rack is a fun, fast and easy-to-shop destination where style meets savings. We offer brand-name apparel, accessories and shoes for the entire family at amazing discounts.

 

 

 

A day in the life…

 

Working at the Rack is a team sport, and as a member of our loss prevention team, you'll…

 

 

 

 

 

* Respond promptly to all store pages and in-store emergency situations, e.g., customer incidents, bomb threats, escorting disruptive individuals from store, assisting with loss children, assisting in Violence in the Workplace situations

 

 

 

* Demonstrate knowledge of the alarm panel and proficiency in all response procedures, including alarm communication, potential burglaries, fires, Code Red and Lock Down

 

 

 

* Identify indicators of internal theft by conducting investigations through stock walks, internal sweeps, register checks, employee owned good's (EOG). ect., utilize findings to help resolve and mitigate losses

 

 

 

* Reduce and control loss of inventory through audits, training and education

 

 

 

* Maintain partnerships with target and non-target departments and support the Department Manager in resolving shrinkage

 

 

 

* Ensure all theft deterrents are in good working condition and report any concerns to the Loss Prevention Manager

 

 

 

* Meet performance standards and goals while delivering amazing service every day

 

 

 

* Follow building security and safety programs and systems

 

 

 

* Observe customer behavior for signs of internal and external theft

 

 

 

* Detain persons for theft, fraudulent check or credit card activity, shoplifting, ect.

 

 

 

* Document and report Loss Prevention incidents properly

 

 

 

 

 

You own this if you…

 

 

 

 

 

* Have a high school diploma, or equivalent, preferred

 

 

 

* Take great pride and satisfaction in providing a safe and secure environment for customers and employees

 

 

 

* Thrive in a fast-paced environment thanks to your strong organization skills, follow-through and ability to juggle competing priorities

 

 

 

* Have solid verbal, written and people skills; strong decision-making and problem solving skills and know your way around the Microsoft Office Suite

 

 

 

* Are all about accountability, accuracy, initiative and having a high level of ownership

 

 

 

* Embrace working a flexible schedule based on store needs

 

 

 

* Meet any local licensing requirements

 

We’ve got you covered…

 

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more.

 

 

 

We are an equal opportunity employer committed to providing a diverse environment.

 

 

 

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

 

 

 

 

**Job:** **Loss Prevention*

 

 

 

 

 

**Title:** *Loss Prevention Agent - Houston Rack*

 

 

 

**Location:** *Texas-Houston*

 

 

 

**Requisition ID:** *294146*

 

 

 

**Other Locations:** *United States-Texas-Houston*

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