Posted on 04/20/2017

Loss Prevention Agent - Houston Rack

Nordstrom - Houston, TX

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Job Description

We are currently accepting applications for the following locations:








* Centre at Post Oak Rack




* Village Plaza at Bunker Hill Rack




Nordstrom Rack is a fun, fast and easy-to-shop destination where style meets savings. We offer brand-name apparel, accessories and shoes for the entire family at amazing discounts.




A day in the life…


Working at the Rack is a team sport, and as a member of our loss prevention team, you'll…






* Respond promptly to all store pages and in-store emergency situations, e.g., customer incidents, bomb threats, escorting disruptive individuals from store, assisting with loss children, assisting in Violence in the Workplace situations




* Demonstrate knowledge of the alarm panel and proficiency in all response procedures, including alarm communication, potential burglaries, fires, Code Red and Lock Down




* Identify indicators of internal theft by conducting investigations through stock walks, internal sweeps, register checks, employee owned good's (EOG). ect., utilize findings to help resolve and mitigate losses




* Reduce and control loss of inventory through audits, training and education




* Maintain partnerships with target and non-target departments and support the Department Manager in resolving shrinkage




* Ensure all theft deterrents are in good working condition and report any concerns to the Loss Prevention Manager




* Meet performance standards and goals while delivering amazing service every day




* Follow building security and safety programs and systems




* Observe customer behavior for signs of internal and external theft




* Detain persons for theft, fraudulent check or credit card activity, shoplifting, ect.




* Document and report Loss Prevention incidents properly






You own this if you…






* Have a high school diploma, or equivalent, preferred




* Take great pride and satisfaction in providing a safe and secure environment for customers and employees




* Thrive in a fast-paced environment thanks to your strong organization skills, follow-through and ability to juggle competing priorities




* Have solid verbal, written and people skills; strong decision-making and problem solving skills and know your way around the Microsoft Office Suite




* Are all about accountability, accuracy, initiative and having a high level of ownership




* Embrace working a flexible schedule based on store needs




* Meet any local licensing requirements


We’ve got you covered…


We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more.




We are an equal opportunity employer committed to providing a diverse environment.




This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.






**Job:** **Loss Prevention*






**Title:** *Loss Prevention Agent - Houston Rack*




**Location:** *Texas-Houston*




**Requisition ID:** *294146*




**Other Locations:** *United States-Texas-Houston*

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